Clear insight into every conversation

Understand how conversations flow, how your team performs, and where improvements matter most. Ayara Analytics turns daily activity into clear insight so decisions are based on reality, not assumptions.

    Ayara Analytics dashboard

    Why use Ayara Analytics?

    Turn conversation data into clear insight so you can optimise performance, improve automation, and make better operational decisions with confidence.

    • Discover peak activity hours

      Understand when conversations surge so you can staff smarter and respond faster.

    • Track AI-handled conversations

      See how much work automation handles and where human intervention adds the most value.

    • Analyse every conversation

      Get full visibility into how conversations move from open to resolved across your system.

    • Improve automation performance

      Use real data to refine workflows, rules, and escalation logic.

    From first message to resolution

    See how conversations evolve across time periods. Identify spikes in demand, resolution patterns, and emerging bottlenecks. These insights help you plan capacity, adjust workflows, and maintain consistent service quality as volume grows.

    Resolution time (total minutes) chart

    See how long conversations actually take

    Track the relationship between conversation volume and resolution time. Identify high-effort cases, long-running tickets, and pressure periods.

    Total conversations resolved chart
    Real-time metrics overview: open, pending, solved, and expired chats

    Know what’s happening, instantly

    Get a real-time overview of your operation with key metrics that show workload, outcomes, and risk areas at a glance.

    Live in under a day

    See How WhatsApp Should Work for Your Business

    Replace manual replies with an AI system designed for structured workflows, operational control, and high-volume messaging.

    Get started
    • Official WhatsApp Business API
    • No-code setup
    • Human handoff built in